Terms and Conditions
Last Updated: October 26, 2025
Welcome to Altona Gate Dental. By accessing or using our website, services, or contacting our team, you agree to the following Terms and Conditions. Please read them carefully.
If you do not agree with any part of these terms, please do not use our website or services.
1. General Information
The information provided on this website is for general educational and informational purposes only. It should not be taken as professional dental or medical advice.
All dental treatments and recommendations are provided only after a full clinical examination by one of our qualified dental practitioners.
2. Appointments & Cancellations
We value your time and ours. To ensure smooth scheduling:
- Please provide at least 24 hours’ notice if you need to cancel or reschedule your appointment.
- Late cancellations or non-attendance may incur a cancellation fee, depending on the circumstances.
- Appointment confirmations may be sent via SMS, email, or phone.
- If you arrive late, we may need to shorten or reschedule your appointment to avoid delays for other patients.
We reserve the right to refuse or discontinue treatment where it may compromise patient safety or clinic operations.
3. Treatment Plans & Fees
All treatment plans are provided in good faith based on the information available at the time of your consultation.
- Fees are subject to change depending on clinical findings, materials, and time required.
- You will be advised of any significant changes to your treatment plan before we proceed.
- Full payment is required on the day of service unless prior arrangements have been made.
- We accept HICAPS, EFTPOS, and most major health funds.
4. Health Information & Consent
Before providing treatment, you may be asked to complete a medical and dental history form.
You agree that all information provided is accurate and complete to the best of your knowledge.
Your consent may be required for certain dental treatments or diagnostic procedures. You have the right to withdraw consent at any time, understanding that this may affect the ability to complete treatment safely.
5. Website Use & Intellectual Property
All content on this website – including text, images, graphics, and logos – is the property of Altona Gate Dental or its content suppliers and is protected by copyright and intellectual property laws.
You may view or download materials for personal, non-commercial use only. You must not copy, modify, distribute, reproduce, or republish any part of this site without written permission.
6. Accuracy of Information
We make every effort to ensure the information on this site is current and accurate. However, Altona Gate Dental makes no warranties or representations about the completeness, accuracy, reliability, or suitability of the information provided.
We reserve the right to update or change website content, services, or fees without prior notice.
7. External Links
Our website may contain links to third-party websites for your convenience (e.g. health resources, payment portals).
We are not responsible for the content, privacy practices, or reliability of these external sites. Accessing them is at your own risk.
8. Limitation of Liability
To the extent permitted by law, Altona Gate Dental, its practitioners, and staff are not liable for any loss, damage, injury, or claim arising from:
- Use of our website or its content
- Delay or cancellation of appointments
- Errors, omissions, or technical issues on the website
- Any indirect, incidental, or consequential damages
Nothing in these terms limits your rights under the Australian Consumer Law.
9. Privacy
Your privacy is important to us. All personal information collected by our practice is handled in accordance with our Privacy Policy.
10. Governing Law
These Terms and Conditions are governed by the laws of Victoria, Australia. Any disputes will be handled in the appropriate courts within the State of Victoria.
11. Contact Us
If you have questions about these Terms and Conditions, please contact us at info@agdental.com.au.